By viewing this website you acknowledge that you have read and understand the Protection of Personal Information (POPI) disclaimer. Instacom shall take all reasonable measures to protect the Personal Information of Data Subjects in our care.
 
For the purpose of this disclaimer “Personal Information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA) and the Protection of Personal Information Act 4 of 2013 (POPI).
 
The PAIA and POPI Acts are available online at www.gov.za/documents/acts
 
According to these definitions, personal information refers to information that relates specifically to information that can identify a living person, such as a name, age, gender, identity number, email address etc.
 
Instacom collects stores and uses your information primarily for the following purposes:
     - To provide services to you as instructed and requested by you
     - To compile non-personal statistical information about browsing habits, click patterns and access to this website.
 
To summarise! Instacom will never spam you or give your personal data to anyone else. We take our customers privacy seriously and we will only collect and use your personal information as outlined above. We shall take all reasonable steps to protect your personal information.
 
Whenever you use our website, complete and application form, contact us electronically or use one of the services offered by us, we will collect your personal information. The information we maintain concerning our clients is treated as confidential and protected with the necessary safety measures.
 
Should you have any queries relating to our compliance with the above mentioned legislation, kindly contact our information officer at popia@instacom.co.za

When you visit Instacom, our company servers will automatically record information that your browser sends whenever you visit a website.

This data may include:
  1. Your computer’s IP address
  2. Browser type
  3. Webpage you were visiting before you came to our site
  4. The pages with Instacom you visit
  5. The time spent on those pages, items and information searched for on our site.

This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.

Take note that our website makes use of “cookies” to automatically collect non-personal browsing habits and click patterns and to provide you with certain features on the website. If you do not wish for your information to be collected through the use of cookies, there is a simple procedure in most browsers that allows you to disable the cookie feature. If you do not disable the “cookie” feature, you consent to our use of the information collected by using that cookie.

Instacom reserves the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on our site.

If you believe that your privacy has been breached by Instacom, please contact us at info@instacom.co.za and we will resolve the issue.
 

Our application collects and uses location data to support safety and emergency response features.

When Location Data Is Collected:
Location data is only accessed while a panic event is active. When a user activates the panic button, the app begins transmitting their real-time location to assist in emergency response.

Purpose of Location Data:
This data is used solely to help our security response team locate and assist the user during an active panic alert. It enables the live map to update the user’s position as they move.

Storage and Retention:
The location data collected during an active panic event is temporarily stored to maintain an accurate live map. Once the panic event ends, tracking stops automatically.

We do not store or retain full historical routes or playback information. Only the last known location at the time the panic was deactivated may be retained for record and incident reference purposes.

Sharing of Location Data:
Real-time location information is shared only with authorized security personnel responsible for responding to panic alerts. It is not shared with any third parties for analytics, marketing, or advertising.

User Control:
Users can manage or revoke location permissions at any time through their device settings. However, disabling location access will prevent the panic feature from functioning as intended.